Terms & Conditions

Last updated: 09.09.2026

Welcome to Populizr!

These terms and conditions outline the rules and regulations for the use of the Populizr Social SEO Automation Platform, our website at https://populizr.com and our application at https://app.populizr.com.

Populizr is operated by: Populizer DOOEL, Makedonski Prosvetiteli 8, Ohrid, Macedonia.

Support e-mail: support@populizr.com

By creating an account, starting a free trial, subscribing to a plan or otherwise using our application, we assume you accept these terms and conditions in full. Do not continue to use Populizr if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website or application and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Populizer DOOEL. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to prevailing law of North Macedonia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

These terms cover the following:

  1. What Populizr does
  2. Your account
  3. Plans, pricing and free trial
  4. Payments, Merchant of Record and tax
  5. Renewals and cancellation
  6. Refunds
  7. Acceptable use
  8. Connecting your social media accounts
  9. Your content and comments
  10. Intellectual property and licence
  11. Linking to Populizr and iframes
  12. Cookies and privacy
  13. Service availability, results and support
  14. Suspension and termination
  15. Disclaimer
  16. Limitation of liability
  17. Indemnity
  18. Changes to these terms
  19. Governing law
  20. Contact us

1. What Populizr Does

Populizr is a subscription software service for social media marketing. You give Populizr a blog post, a page URL or an RSS feed, and the application creates up to 25 unique social variations from it, each with its own title, description and image. You then schedule those variations to publish to your own connected social media profiles over a period of days, weeks or months, and track the traffic they bring back to your site.

The application also includes audience and timezone targeting, an emotion and sentiment analyser, campaign analytics, a link shortener, campaign re-use and a WordPress plugin. The exact features included in each plan are listed on the plan page you subscribe from.

Two things Populizr is not, so there is no confusion:

  • We do not sell followers, likes, shares or engagement. A “social signal” in Populizr means one scheduled post published to a social profile that you own or are authorised to manage. We do not buy, generate or supply artificial engagement of any kind.
  • We do not create or operate social media accounts on your behalf. You connect accounts that already exist and that you have the right to use, and you remain responsible for them.

2. Your Account

To use the application you need to register for an account and provide accurate, current and complete information. You are responsible for keeping your password confidential and for all activity that happens under your account.

Accounts are for the person or the business that registered them. Agency and Enterprise plans allow you to add team members, agents, reviewers and client profiles within the limits of your plan. You remain responsible for everything those users do with your account.

Populizr is not directed at persons under the age of 16, and you must be old enough to enter into a binding contract in your country to subscribe to a paid plan.

Tell us at support@populizr.com as soon as you become aware of any unauthorised use of your account.

3. Plans, Pricing and Free Trial

Populizr is sold as a monthly subscription. We offer three plans: Marketers (single user), Agency and Enterprise.

Current prices, billing periods and the features included in each plan are shown on our website on the home page and on the For Marketers, For Agencies and For Enterprise pages. All prices are in US dollars unless stated otherwise. The price and the total payable, including any tax, are shown to you at checkout before you confirm your purchase.

New accounts can start with a free trial of 30 days. During the trial you have access to the features of the plan you selected, subject to any limits shown at sign-up. If you entered payment details to start your trial, your paid subscription begins automatically at the end of the trial period unless you cancel before then. You can cancel at any point during the trial and you will not be charged.

We may change our prices. If a price change affects a plan you are already subscribed to, we will tell you by e-mail before it takes effect, and the new price will apply from your next billing period. If you do not agree with the new price, you can cancel before it applies.

Promotional prices, discounts and lifetime or appsumo-style deals apply only on the terms stated at the time of the offer.

4. Payments, Merchant of Record and Tax

Payments for Populizr subscriptions are processed by AgentaOS, which acts as our Merchant of Record.

This means that AgentaOS, through its Estonian entity, is the legal seller of record for your purchase. Please note what this involves:

  • AgentaOS appears on your bank or card statement, not Populizr. This is normal and expected.
  • AgentaOS issues your invoice and receipt. The receipt is e-mailed to you and lists the product, the seller and the amount.
  • AgentaOS calculates and collects any VAT or sales tax due on the sale, based on your location and what is being sold, and remits it to the relevant tax authority. The applicable tax is shown at checkout and itemised on your invoice.
  • If you are buying as a business, you can normally enter your VAT or tax number at checkout so that it is reflected on the invoice.

We accept payment by card and by digital wallets supported at checkout. Your subscription starts once payment is confirmed.

Your relationship for the software itself, for support and for how the service is provided remains with Populizr, and these terms govern that relationship.

5. Renewals and Cancellation

Subscriptions renew automatically at the end of each billing period, and the payment method on file is charged for the next period, until the subscription is cancelled.

You can cancel at any time. You can cancel:

Cancellation stops future renewals. It does not end your current billing period: you keep access to your plan until the end of the period you have already paid for, and no further charges are made after that. Cancelling does not by itself produce a refund of the period already paid. Refunds are covered in section 6.

If a renewal payment fails, we and our Merchant of Record may retry the charge. If payment is not received, your subscription may be paused or cancelled and access to the application may be suspended. Campaign data is retained for a reasonable period after cancellation, but scheduled posts will stop publishing once a subscription ends.

6. Refunds

We want you to test Populizr properly before you pay for it, which is why we offer a free trial.

First payment. If you are not satisfied with Populizr, you can request a full refund of your first subscription payment within 14 days of that payment by e-mailing support@populizr.com with the e-mail address on your account. You do not need to give a reason, although it helps us improve if you do.

Renewal payments. Renewal payments are not normally refundable, because you can cancel at any time before a renewal to avoid being charged. If a renewal charge was clearly unintended, or if the service was unavailable for a significant part of the period you paid for, contact us and we will look at it and refund where fair.

Technical faults. If Populizr does not work as described and we cannot fix the problem for you, we will refund you for the affected period regardless of the timings above.

How refunds are processed. Approved refunds are issued by AgentaOS as our Merchant of Record, back to the original payment method. Please allow for your bank’s normal processing time.

If you cannot reach us. We aim to answer every support e-mail within 2 business days. If you have contacted us about a refund and have had no reply from us within 7 days, you may contact AgentaOS directly using the details on your receipt.

Consumers in the EU, EEA and UK. If you are buying as a consumer, you have a statutory right to withdraw from a distance contract within 14 days. Where you ask us to start providing the service immediately and you acknowledge that you lose the right of withdrawal once the service has been fully performed, that statutory right may no longer apply. Nothing in these terms limits any consumer rights you have under the law of your country of residence.

7. Acceptable Use

Populizr publishes content to social networks on your instruction, so how you use it matters to us, to the social networks and to our payment partners.

You agree not to use Populizr to:

  • send spam, or publish unsolicited, repetitive or bulk content designed to manipulate a platform rather than reach an audience;
  • publish content that you do not own or do not have the rights or licence to use, including copyrighted text, images, video or music;
  • publish adult or sexually explicit material of any kind, including material that is AI-generated;
  • publish deepfake, face-swap or face-manipulation content, or content that impersonates another person or organisation;
  • promote illegal or age-restricted goods and services, including drugs, weapons, alcohol, tobacco and vaping products, where doing so is unlawful or breaches the rules of the network you are posting to;
  • promote counterfeit goods, pirated content, or gambling, lending, debt relief or other regulated financial services that you are not licensed to offer;
  • promote multi-level marketing, pyramid schemes, matrix schemes or similar arrangements;
  • distribute malware, spyware, stalkerware, phishing links or any software that monitors a person without their knowledge;
  • publish content that is defamatory, libellous, obscene, hateful, harassing, or that incites violence or discrimination;
  • mislead people about who you are, who you represent, or the nature of what you are promoting;
  • generate artificial engagement, operate fake or automated accounts, or otherwise circumvent the rate limits, automation rules or terms of any social network;
  • attempt to gain unauthorised access to the application, probe or scan our systems, place unreasonable load on our infrastructure, or reverse engineer, decompile or copy any part of the service; or
  • resell, sub-license or provide access to Populizr to third parties outside the terms of your plan.

We may remove content, suspend campaigns or close accounts that breach this section. Where the breach is also a breach of a social network’s own rules, that network may independently suspend or remove your profile, and we have no control over that.

If you are not sure whether something you plan to publish is acceptable, ask us at support@populizr.com before you schedule it.

8. Connecting Your Social Media Accounts

Populizr works by connecting to social media profiles through the official APIs of the networks we support. When you connect a profile you confirm that you own it or that you are authorised by its owner to publish to it, and you authorise Populizr to publish, schedule and retrieve statistics for content on that profile on your behalf.

Your use of each social network remains subject to that network’s own terms and policies, and you are responsible for complying with them. You can disconnect a profile from Populizr at any time, and you can also revoke our access from within the social network itself.

Social networks change, restrict and withdraw their APIs, permissions and features without notice to us. If a network changes or ends access, some Populizr features may stop working for that network. We will do what we reasonably can to restore or replace the functionality, but we cannot guarantee continued availability of any specific network, and a change made by a social network is not a fault in our service.

9. Your Content and Comments

Campaign content. You keep all rights in the content you upload, import or create in Populizr. You grant us a non-exclusive, royalty-free licence to store, process, adapt and publish that content strictly as needed to operate the service for you, for example to generate variations, to publish scheduled posts to your connected profiles and to produce your analytics. This licence ends when you delete the content or close your account, except where we need to keep a copy to meet a legal obligation.

You warrant and represent that:

  • you are entitled to use and publish the content you put into Populizr, and hold all necessary licences and consents to do so;
  • the content does not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
  • the content does not contain any defamatory, libellous, indecent, or otherwise unlawful material or material which is an invasion of privacy; and
  • the content complies with section 7 and with the rules of every network you publish it to.

Comments on our website. Parts of our website offer the opportunity for users to post and exchange opinions, information, material and data (“Comments”). Populizr does not screen, edit, publish or review Comments prior to their appearance on the website, and Comments do not necessarily reflect the views or opinions of Populizr, its agents, or affiliates. Comments can be assumed to reflect the view and opinion of the person who posts them. To the extent permitted by applicable laws, Populizr shall not be responsible or liable for the Comments or for any loss, cost, liability, damages, or expenses caused or suffered as a result of any use of, posting of, or appearance of the Comments on this website.

Populizr reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive, or otherwise in breach of these Terms and Conditions. You grant to Populizr a non-exclusive, royalty-free licence to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

10. Intellectual Property and Licence

Unless otherwise stated, Populizr and/or its licensors own the intellectual property rights for all material on the Populizr website and application. All intellectual property rights are reserved. “Populizr” and the Populizr logo are trademarks of Populizer DOOEL.

Subject to these terms and to payment of your subscription, we grant you a limited, non-exclusive, non-transferable right to access and use the application for your own business purposes for the duration of your subscription. You may view and print pages from https://populizr.com and https://app.populizr.com for your own use, subject to the restrictions set out in these terms.

You must not:

Nothing here restricts your ownership of your own content, or your right to use the social posts and reports that Populizr generates for you from your own material.

11. Linking to Populizr and Iframes

You may link to our home page, to our blog or to our other public pages without prior written approval, as long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party or its products or services; and (c) fits within the overall context of the linking party’s site.

No use of Populizr’s logo or other artwork is allowed for linking without a written trademark licence agreement.

Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

We assume no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link to us may appear on any page or within any context containing content or materials that are libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

We reserve the right at any time and in our sole discretion to request that you remove any link to our website, and you agree to remove it promptly on request. If you find any link on Populizr, or on any site linked from Populizr, objectionable for any reason, you may contact us about it. We will consider requests to remove links but have no obligation to do so.

12. Cookies and Privacy

We employ the use of cookies. By using Populizr you consent to the use of cookies in accordance with our Privacy Policy, which explains what we collect, why we collect it, who we share it with and what rights you have over your data.

Most modern interactive web applications use cookies to retrieve user details on each visit. Cookies are used in some areas of our site to enable the functionality of those areas and ease of use for visitors. Some of our affiliate and advertising partners may also use cookies. You can manage or disable cookies through your browser settings, though some features may not work properly if you do.

13. Service Availability, Results and Support

We work to keep Populizr available and running, but we do not guarantee that the application will be uninterrupted or error-free. We may need to take the service down for maintenance, updates or emergency fixes, and we will try to schedule planned work outside peak hours.

Results are not guaranteed. Populizr helps you publish and target social content consistently. It cannot guarantee any particular level of traffic, ranking, reach, engagement, leads or sales, because those depend on your content, your audience, your market and on the algorithms and policies of third-party platforms that we do not control. Any figures, examples or case studies on our website illustrate what is possible and are not a promise of results.

Support. Our support e-mail is support@populizr.com and our business hours are 08:00 – 16:00 GMT+2, Monday to Friday. We aim to reply within 2 business days. Self-help documentation is available in our Knowledge Base.

14. Suspension and Termination

You can stop using Populizr at any time by cancelling your subscription as described in section 5, and you can ask us to delete your account by e-mailing support@populizr.com.

We may suspend or terminate your account, with notice where it is reasonable to give it:

  • if you breach these terms, and in particular section 7;
  • if payment for your subscription fails or is reversed;
  • if your use of the service puts our systems, our other customers, our payment partners or our relationships with social networks at risk; or
  • if we are required to do so by law.

Where a breach is serious, or where a delay would cause harm, we may suspend first and explain afterwards. If we terminate your account for a reason that is not your fault, we will refund the unused part of the period you have paid for.

On termination, your right to use the application ends, scheduled campaigns stop publishing, and we may delete your data after a reasonable retention period.

15. Disclaimer

To the extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this application (including, without limitation, any warranties implied by law in respect to satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on it is kept up to date.

16. Limitation of Liability

The limitations and exclusions of liability set out in this section and elsewhere in these terms: (a) are subject to section 15; and (b) govern all liabilities arising under these terms or in relation to their subject matter, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent permitted by applicable law, we will not be liable for loss of profits, loss of revenue, loss of anticipated savings, loss of business opportunity, loss of goodwill, or for any indirect or consequential loss.

We will not be liable for loss or corruption of your data where you have not kept your own copy of material you consider important, or for the acts of third-party social networks, including suspension of your profiles, changes to their APIs or removal of your posts.

To the extent permitted by applicable law, our total liability to you in connection with the service in any 12-month period is limited to the total amount you paid for the service in the 12 months before the event giving rise to the claim.

To the extent that any part of the website or service is provided free of charge, we will not be liable for any loss or damage of any nature.

17. Indemnity

You agree to indemnify us against all claims, damages, costs and expenses arising from your breach of these terms, from content you publish through Populizr, or from your use of any social media account connected to the service.

18. Changes to These Terms

We may amend these terms and conditions at any time, for example to reflect changes to the service, to our payment arrangements or to the law. The date at the top of this page shows when it was last updated.

If a change materially affects your rights, we will tell you by e-mail or by a notice in the application before it takes effect. Continuing to use Populizr after a change takes effect means you accept the updated terms. If you do not accept them, you should cancel your subscription before the change applies.

19. Governing Law

These terms are governed by and construed in accordance with the laws of North Macedonia, and any dispute will be subject to the jurisdiction of the courts of North Macedonia.

If you are a consumer resident in the European Union, the EEA or the United Kingdom, this does not deprive you of the protection of the mandatory consumer law of your country of residence, and you may be able to bring proceedings there.

20. Contact Us

If you have a question about these terms, your subscription, a refund or anything else, we would rather you asked than guessed.

Populizer DOOEL, Makedonski Prosvetiteli 8, Ohrid, Macedonia.
Support e-mail: support@populizr.com
Business hours: 08:00 – 16:00 GMT+2, Monday to Friday
Website: https://populizr.com
Application: https://app.populizr.com

If your question is about a charge on your statement from AgentaOS, our Merchant of Record, please still write to us first at support@populizr.com. We will sort it out, and we can escalate to AgentaOS on your behalf where needed.

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